Refund & Return Policy – Prodigy Peptide
At Prodigy Peptide, the integrity, safety, and purity of our products are our top priorities. As all products are intended strictly for research use only and are highly sensitive in nature, we maintain a strict no refund and no return policy.
All Sales Are Final
We do not offer refunds or accept returns for any reason, including ordering errors, change of mind, or misuse. This policy helps us maintain quality control and ensures that all customers receive products that meet our standards.
Damaged or Defective Orders
If your order arrives damaged, defective, or you receive the wrong item, you must notify us within 48 hours of delivery at:
support@prodigypeptide.com
Include a detailed description and clear photos. Our team will review and determine eligibility for replacement.
Rare Exceptions
Refunds will only be considered if:
- The order was not delivered due to our error
- A replacement is not possible and reported within the required timeframe
We do not refund or replace items that have been opened, used, or returned without authorization.
Need Help?
support@prodigypeptide.com